Payment is only made in cash to the courier when you receive your order.

The delivery is made only on working days of theweek and lasts depending on the type of delivery chosen by you.
Standard delivery is made up to 2 working days, only within the Chisinau city.
National delivery is made up to 3 working days, in all regional centers in the country.

According to the Law no. 105 of 13.03.2003 on consumer protection published on 27.06.2003 in the Official Gazette No. 126-131, art No:507:

1. The consumer has the right to ask the seller, within 14 days, to replace a non-food product of adequate quality with a product similar to the one purchased if this product does not suit him in shape, size, model, model, size, color or if he cannot use it as intended for other reasons;
2. The consumer’s request for a replacement or refund of the value of the product shall be enforced if the product is unused, has not lost its consumer qualities and if there is evidence that it was purchased from the seller.
3. To return the product, call tel. 060690324 or send a request to info.hannaorganic@gmail.com within 14 days of receiving your order.
   Attention!
   
   LIST
   non-food products of appropriate quality
   which cannot be replaced by a similar product

   1. Articles of jewelry (articles made of precious metals, with precious stones, made of precious metals and set with semi-precious and synthetic stones, polished precious stones).
   2. Clothing and knitwear (underwear, bed linen, hosiery).
   3. Personal hygiene items (toothbrushes, combs, clips, hair clips, curlers, tweezers, manual or electric razors and other body care items).
   4. Perfumery and cosmetics.
   5. Textile goods (cotton and cotton-type, linen and linen-type, woollen and woollen-type, silk and silk-type, ribbons, edging tape, etc.).
   6. Cables (electrical conduits, cables, cords, strings).
   7. Building and finishing materials, other goods sold by the metre (linoleum, film, carpeting, etc.).
   8. Products and materials made of polymeric substances in contact with foodstuffs, including disposables (tableware and accessories for tableware and kitchenware), packaging, articles for the storage and transportation of food (cans, flasks, bottles, kegs).
   9. Household chemicals, pesticides and agrochemicals.
   10. Social furniture (upholstery and sets).
   11. Motor cars and motor-vehicles, trailers and aggregates, mobile small mechanized agricultural vehicles, excursion vessels and other vessels for social purposes.
   12. Complex technical household goods for which guarantee periods are established (household appliances, radio-electronic appliances, calculating and multiplying apparatus, photo-chino articles, telephone (fixed and mobile) and faximil apparatus, electric musical instruments, gas-operated equipment and appliances and their devices).
   13. Articles for the prophylaxis and treatment of diseases in the home (articles for the protection of public health and sanitation made of metal, rubber, textiles and other materials, medical instruments, appliances and apparatus, oral hygiene remedies, spectacle lenses, childcare articles, pharmaceutical preparations).
   14. Toys.